Table of Contents
833IRSHelp, operated by HMD Consulting Group, LLC DBA Clear Choice Marketing Group ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a form requesting tax relief assistance.
By using our services or submitting your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information you voluntarily provide when completing our lead forms, including:
- First and last name
- Phone number
- Email address
- State of residence
- Amount of tax debt owed
- Type of tax debt
- Employment and income information
- Ability to make payments / payment plan preferences
We may also automatically collect technical data such as IP address, browser type, referring URL, and pages visited for analytics and security purposes.
2. How We Use Your Information
We use the information you provide to:
- Connect you with licensed tax relief professionals and IRS resolution specialists
- Respond to your inquiry and follow up regarding your tax situation
- Send you relevant offers, promotions, and tax relief information
- Improve our website, services, and marketing operations
- Comply with applicable laws and regulations
3. TCPA Consent & Communications
Message and data rates may apply. Message frequency varies. Consent is not a condition of receiving any services. You may revoke consent at any time by replying STOP to any text message or contacting us directly at the information provided below.
For SMS help, reply HELP. For opt-out, reply STOP. Carriers are not liable for delayed or undelivered messages.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.
6. Your Rights & Choices
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent for SMS/call communications by replying STOP
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at the information below.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
DBA Clear Choice Marketing Group / 833IRSHelp
1000 Town Center Dr., Suite 520
Oxnard, CA 93036
Phone: (805) 415-3170
Email: [email protected]
Website: 833irshelp.com